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Cant Enable Privacy Control

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I just installed 2010 internet security and everything under privacy control is greyed out ;identity, registry, cookie ect.


I can put a check in the enable privacy control box but nothing happens.


have uninstalled and reinstalled twice, tried 1 repair


all other features are working


used to have 2008 and have upgraded to 2010 with 370 something days left


am running xp 32-bit


put on another computer with vista 64 and no problems


any help would be appreciated

Comments

  • Alex Stanciu
    Options

    Hello francis farmer,


    In order to better understand the situation you are dealing with we need more information about your operating system and BitDefender. Thus please be so kind to take few moments and read the following KB article:http://kb.bitdefender.com/KB389 and reply to the email that we have sent you and us back the following reports : "sysdump.tar", "bdfileinfo.log" and "bdregnode.reg" .


    Thank you .