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[solved] False Positive

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Albertus
Albertus
in Bitdefender 2010 products

How does one handle a false positive? One of the dlls in my Asus Bios update program (C:\Program Files\ASUS\AsusUpdate\BS_DEF.DLL) was considered a heuristic trojan. Since I do not use this Asus program, I uninstalled the program after losing this dll to Bit Defender. I will need to know this in future cases when a program that I do use is affected.

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  • alexcrist
    alexcrist ✭
    Options

    Hello Albertus,


    In case of false positives you need to put the detected file in a password-protected archive (with the password infected) and upload the archive on a file sharing server of your choice (like sendspace.com). Then post the download link here, or send it by PM to me.


    Cris.

  • Albertus
    Albertus
    Options

    This file is no longer an issue. Apparently recent updates to BD have removed the heuristic false positive stigma. Thanks for your quick response.

  • alexcrist
    alexcrist ✭
    Options

    Thank you for your feedback. Since the issue is solved, I will close this topic. If you need it reopened, let me know by PM.


    Cris.


    == CLOSED ==


    == Issue solved ==

This discussion has been closed.

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