Pc Slowdown, Msn No Longer Working

sweetkrisel

since installing bitdefender, start up has been slower, msn does not work anymore and opening firefox has been slower as well. any suggestions?

Alex Stanciu

Hello mcdq,

For start, please let us know what Windows system and what BitDefender program you are using . Regarding the slowdowns encountered at startup we recommend you to follow the steps bellow :

1. Click on Start from Windows and choose Run.

2. Type msconfig then click on Ok.

3. Click on the Startup tab and here uncheck the programs that you find unnecessary to load at startup.

4. Click on Apply, reboot your system and look if there are any changes.

The issue related to Windows Live Messenger is well known by my colleagues from the Testing team and a fix should be released soon.

If you have the same slowdown issues please reply to our email with the reports that we have asked you .

Thank you.

sweetkrisel

Hello mcdq,

For start, please let us know what Windows system and what BitDefender program you are using . Regarding the slowdowns encountered at startup we recommend you to follow the steps bellow :

1. Click on Start from Windows and choose Run.

2. Type msconfig then click on Ok.

3. Click on the Startup tab and here uncheck the programs that you find unnecessary to load at startup.

4. Click on Apply, reboot your system and look if there are any changes.

The issue related to Windows Live Messenger is well known by my colleagues from the Testing team and a fix should be released soon.

If you have the same slowdown issues please reply to our email with the reports that we have asked you .

Thank you.

also firefox keeps on crashing. is there a way to keep this form happening?

Alex Stanciu

Hello mcdq,

Please take a screen-shot of the error message that you receive when Firefox crashes, upload it on http://www.sendspace.com/ then post here the download link .

Steps that will help you make a screen-shot:

1. When the window is on you desktop press the PrintScreen key (PrintScreen is located at the top of the keyboard, at right. At this step we can not see anything, as the picture is copied into Windows' clipboard);

2. Open the standard Paint program, that comes with every Windows installation (Start -> All Programs -> Accessories -> Paint);

3.Paste the picture (Edit -> Paste);

4.Save the file into the JPEG format into a location of your choice .

Thank you .