Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender Crashes While Trying To Start Engine

Options
jrbranaa
jrbranaa
edited February 2022 in The Archive

Hello,


Thank you for making this available!


With that said, I am unable to get the scanner to work. The system boot_s and the UI comes up, but as it is trying to start the engine, it simply dies. No error message or code.


Please advise.


I am running the 2010 version.


cheers,


jr

Comments

  • Unknown
    Unknown
    Options

    Hello jrbranaa,


    First, please make sure that you have the latest version of the LiveCD. You can create the bootable disk using this .iso:


    http://download.bitdefender.com/rescue_cd/...0_3_08_2009.iso


    Please tell us if you get the same issue with this version of the product.


    Thank you!

  • jrbranaa
    jrbranaa
    Options
    Hello jrbranaa,


    First, please make sure that you have the latest version of the LiveCD. You can create the bootable disk using this .iso:


    http://download.bitdefender.com/rescue_cd/...0_3_08_2009.iso


    Please tell us if you get the same issue with this version of the product.


    Thank you!


    Thanks. I believe I have the latest. However, I think I know what's happening. The machine in question has less than the minimum required memory which I wasn't aware of until after further investigation.


    cheers,


    jr

All Time Leaders

Categories

Defenders of the month