Bitdefender Crashing With Malwarebytes Installed

Reckinball

I have Bitdefender Internet Security 2010 installed. Since installing malwarebytes I get a bitdefender crash report after it auto scans my pc. This happened on my windows xp, and now again on my Windows 7 installation. Could someone tell me how to fix this issue.

Thanks

dave r

I have Bitdefender Internet Security 2010 installed. Since installing malwarebytes I get a bitdefender crash report after it auto scans my pc. This happened on my windows xp, and now again on my Windows 7 installation. Could someone tell me how to fix this issue.

Thanks

Well you can try turning off bd,realtime antivirus protection off totally(sheild) and see if mware bytes scans without conflicting with bd,

kill all bd services after booting in safe mode, then reboot back to normal mode and run mlb scan,then shut it down again,re boot back into safe mode and return all bd services back to the state they was originally in

failing those two suggestions, uninstall malwarebytes

Alex Stanciu

Hello Reckinball,

If possible please go to the next location:C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp (if you have Windows XP) or C:\ProgramData\BitDefender\Desktop\Temp (if you have Windows Vista or Windows 7), archive the files that you will find there, upload the archive here:http://www.sendspace.com/, then reply back with the download link.

Also, you should try to open BitDefender in Expert Mode, click on the Antivirus module and under the Shield tab, click on the Advanced Settings button. Temporarily disable the Active Virus Control and look if the same BitDefender crash occurs.

Thank you .

Reckinball

Ok here is the link http://www.sendspace.com/file/o8r2lr

These crashes have only been happening after a scan.

I will see what happens in the morning if it crashes again and I will send those too...

Thanks