Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Trojan Series Problem

Options

Hi


My system has been affected by series of Trojan (A-Z / all kinds of Trojan Virus). MS Word files are changed to .SCR file extension.


Though Bitdefender (home edition) detects this, it doesn't clean.


BD just reports and if I can scan the particular file, it just moves it somewhere. I don't feel this is right.


BD shld be able to clean it!.


Please help

Comments

  • AndreiASM
    edited August 2007
    Options

    Please view this topic on how to scan your pc with BD in safe mode. Try that, and tell us the result. If that won't help you, we'll find another solution.


    Andrei