Bd 2010, Os Xp, Ie 8

carhidalgo
carhidalgo
in Bitdefender 2010 products

Since installing BD 2010 on computer with operating system XP and Internet Explorer 8, sometimes IE will flash and then disappear or will open with no address bar or will freeze. I have to restart this computer several times a day when one of these problems occur. Any fix for this or is this version incompatible with my computer?

Comments

  • Alex Stanciu
    Alex Stanciu ✭✭

    Hello carhidalgo,


    Please open BitDefender in Expert Mode, click on the Antivirus module and under the Shield tab click on the Advanced Settings button . The BitDefender Active Virus Control Settings window should be displayed. Click on the add button(represented by the plus sign) and browse to C:\Program Files\Internet Explorer . Here, select "iexplore.exe" and click on Open . If the same issues occurs after that, try to disable Active Virus Control and let us know what is happening.


    Thank you.

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