Bd Av 2010 - Vsserv.exe In Windows 7

zod

I just built a Win7 Ultimate box. Went to install Bitdefender AV 2010 and when you reboot you cannot get back into Win7. You get to the logon screen and when you logon the screen goes blank. Also other apps won't run (say if you click on the Ease of Access icon nothing happens.

I had to go in safemode and turn off all the Bitdefender services and then I could get back inton Win7. Since I have ultimate I set vsserv.exe to Win Vista SP2 compatibility mode and now AV 2010 works fine. However I would rather not have to go through all that every time I update.

I never had any problems with you application until this jump to Win7.

Alex Stanciu

Hello zod,

In order to be able to further investigate this issue please follow the steps from the next BitDefender article:http://www.bitdefender.com/KB389 and send us through the email the following information:

- "sysdump.tar", "bdfileinfo.log" and "bdregnode.reg";

We are looking forward to your reply.

Thank you.