Had Problems When Trying The Online Scan

snafubaby

I was using the online scanner, and it got stuck when updating. It just hung until i had to close Windows. Does anyone know of any malware that would cause it to hang like that? Is there any other methods i can try to get it to work?

Alex Stanciu

Hello snafubaby,

Please try the steps described in this post and let us know what happens.

Thank you.