Bitdefender Support: Where Has It Gone?

Richard Hastings

Has the total BitDefender support team gone on holidays? I have sent four requests for help over the last month, and have received no response, not even an acknowledgement. I thought that perhaps even if they don't answer emails, they might read this forum. If not, does anybody know the secret to getting support from Support?

kninejim

Try following this link to live support: http://www.bitdefender.com/site/Live-Assistance.html

When you get to this site, click on the picture of the girl with the headset on and it should bring up a chat screen that you can use to connect to a support tech. This is probably the quickest way to get some help.

Jim