Laptop Will Not Boot

Options

I installed Bitdefender on both my laptop and desktop computers yesterday and everything appeared to be working fine. This morning, my laptop would not boot. It will not boot in safemode and will not boot when I try the last known good configuration. It seems to want to boot, then a blue screen blinks, then it goes back to the boot page. I need my laptop for work and now it appears Bitdefender has completely destroyed it. I do not have a CD-Rom on this computer - I am not able to access the command prompt. Needless to say I am very angry. Please advise

Comments

  • Alex Stanciu
    Options

    Hello rayn26,


    We saw on the email that you have sent us that this issue have been solved. I have sent you a reply with the steps that will help you reset the Home Management password .


    Thank you.