Help!

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just done a scan on my laptop found a threat that can not be removed, comes up with nothing can be done due to file being part of an archive.


Product : BitDefender Internet Security 2009


Version : BitDefender UIScanner v.12


Scanning task : Deep System Scan


Log date : 01/12/2009 19:45:33


Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\deep_scan\1259696733_3_02.xml


Scan Paths:Path 0000: C:\


Scan Options:Scan for viruses : Yes


Scan for adware : Yes


Scan for spyware : Yes


Scan for applications : Yes


Scan for dialers : Yes


Scan for rootkits : Yes


Target Selection Options:Scan registry keys : Yes


Scan cookies : Yes


Scan boot sectors : Yes


Scan memory processes : Yes


Scan archives : Yes


Scan runtime packers : Yes


Scan emails : No


Scan all files : Yes


Heuristic Scan : Yes


Scanned extensions :


Excluded extensions :


Target Processing:Default action for infected objects : Disinfect


Default action for suspicious objects : None


Default action for hidden objects : None


Default action for encrypted infected objects : None


Default action for encrypted suspicious objects : None


Default action for password-protected objects : Log as not scanned


Scan engines summaryNumber of virus signatures : 4669987


Archive plugins : 44


Email plugins : 6


Scan plugins : 13


System plugins : 5


Unpack plugins : 8


Overall scan summaryScanned items : 54297


Infected items : 1


Suspicious items : 0


Resolved items : 0


Unresolved items : 1


Password-protected items : 0


Overcompressed items : 0


Individual viruses found : 1


Scanned directories : 2138


Scanned boot sectors : 3


Scanned archives : 1817


Input-output errors : 2


Scan time : 00:21:43


Files per second : 40


Scanned processes summaryScanned : 56


Infected : 0


Scanned registry keys summaryScanned : 1127


Infected : 0


Scanned cookies summaryScanned : 45


Infected : 0


Remaining issues:Object Name Threat Name Final Status


C:\ACER\Preload\Autorun\APP\Adobe Photoshop Elements 6\Data1.cab=]_A4D35621300E44B4AF6E08D431B0591A=](JAVASCRIPT) Exploit.PDF-JS.Gen Infected (no action was possible, file was in an archive)


Its on a programme i have never even opened before. sumthin to do with basketballs??? there were 2 but i managed to delete one of them. How can i get rid of this bit??


it wont let me scan the programme by itself either. Many thanks

Comments

  • Alex Stanciu
    Options

    Hello xnjbx,


    Please try the steps bellow and let us know what happens :


    1. Restart the computer in Safe Mode;


    2. Set your computer to display hidden objects;


    3. Browse to the next location:


    C:\ACER\Preload\Autorun\APP\Adobe Photoshop Elements 6\ and delete the "Data1.cab" file .


    4. Reboot your computer normally and let us know what happens .


    [how to RESTART IN SAFE MODE]


    - restart the computer;


    - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu);


    - select "SAFE MODE" in the text menu and press "Enter".


    - wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "Yes" to acknowledge.


    [how to DISPLAY HIDDEN OBJECTS]


    - go to your "Control Panel" and open "Folder Options";


    - then go to the "View" tab and perform the changes listed below:


    * check "Display contents of system folders"


    * check "Show hidden files and folders"


    * uncheck "Hide file extensions for known file types"


    * uncheck "Hide protected operating system files"


    - click "Apply" and then "OK" to exit.


    NOTE: On Microsoft Windows Vista you will apply the same steps except for selecting "Display contents of system folders".


    Thank you.