Help!

xnjbx

just done a scan on my laptop found a threat that can not be removed, comes up with nothing can be done due to file being part of an archive.

Product : BitDefender Internet Security 2009

Version : BitDefender UIScanner v.12

Scanning task : Deep System Scan

Log date : 01/12/2009 19:45:33

Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\deep_scan\1259696733_3_02.xml

Scan Paths:Path 0000: C:\

Scan Options:Scan for viruses : Yes

Scan for adware : Yes

Scan for spyware : Yes

Scan for applications : Yes

Scan for dialers : Yes

Scan for rootkits : Yes

Target Selection Options:Scan registry keys : Yes

Scan cookies : Yes

Scan boot sectors : Yes

Scan memory processes : Yes

Scan archives : Yes

Scan runtime packers : Yes

Scan emails : No

Scan all files : Yes

Heuristic Scan : Yes

Scanned extensions :

Excluded extensions :

Target Processing:Default action for infected objects : Disinfect

Default action for suspicious objects : None

Default action for hidden objects : None

Default action for encrypted infected objects : None

Default action for encrypted suspicious objects : None

Default action for password-protected objects : Log as not scanned

Scan engines summaryNumber of virus signatures : 4669987

Archive plugins : 44

Email plugins : 6

Scan plugins : 13

System plugins : 5

Unpack plugins : 8

Overall scan summaryScanned items : 54297

Infected items : 1

Suspicious items : 0

Resolved items : 0

Unresolved items : 1

Password-protected items : 0

Overcompressed items : 0

Individual viruses found : 1

Scanned directories : 2138

Scanned boot sectors : 3

Scanned archives : 1817

Input-output errors : 2

Scan time : 00:21:43

Files per second : 40

Scanned processes summaryScanned : 56

Infected : 0

Scanned registry keys summaryScanned : 1127

Infected : 0

Scanned cookies summaryScanned : 45

Infected : 0

Remaining issues:Object Name Threat Name Final Status

C:\ACER\Preload\Autorun\APP\Adobe Photoshop Elements 6\Data1.cab=]_A4D35621300E44B4AF6E08D431B0591A=](JAVASCRIPT) Exploit.PDF-JS.Gen Infected (no action was possible, file was in an archive)

Its on a programme i have never even opened before. sumthin to do with basketballs??? there were 2 but i managed to delete one of them. How can i get rid of this bit??

it wont let me scan the programme by itself either. Many thanks

Alex Stanciu

Hello xnjbx,

Please try the steps bellow and let us know what happens :

1. Restart the computer in Safe Mode;

2. Set your computer to display hidden objects;

3. Browse to the next location:

C:\ACER\Preload\Autorun\APP\Adobe Photoshop Elements 6\ and delete the "Data1.cab" file .

4. Reboot your computer normally and let us know what happens .

[how to RESTART IN SAFE MODE]

- restart the computer;

- repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu);

- select "SAFE MODE" in the text menu and press "Enter".

- wait while Windows loads in Safe Mode; this process ends with a confirmation message; click "Yes" to acknowledge.

[how to DISPLAY HIDDEN OBJECTS]

- go to your "Control Panel" and open "Folder Options";

- then go to the "View" tab and perform the changes listed below:

* check "Display contents of system folders"

* check "Show hidden files and folders"

* uncheck "Hide file extensions for known file types"

* uncheck "Hide protected operating system files"

- click "Apply" and then "OK" to exit.

NOTE: On Microsoft Windows Vista you will apply the same steps except for selecting "Display contents of system folders".

Thank you.