I Have Problem About Bitdefender Internet Security 2010 With Utorrent

maxzzxam

I have problem about bitdefender internet security 2010 with utorrent and portforward

utorrent can't upload like before i install bitdefender i try to set rule to allow utorrent program but it not work too .

how i can fix it.

My system is

windows 7 ultimate

bitdefender internet security 2010

utorrent 1.8.5(with portforward)

Alex Stanciu

Hello maxzzxam,

For start, let's determine what is causing this issue. Please follow the steps bellow and let us know what happens :

1. Open BitDefender, click on the Settings button then choose the Expert Mode . Select the Firewall module and temporarily disable it ; -> check if the same issue occurs ;

2. If you manage to upload without any problems, please re-enable the Firewall . Click on the Network tab and then select the Network tab in the upper menu and click on the current "Network Type", pull down the drop-down menu and select "Trusted Local", Stealth to "No" and Generic to "Yes"; -> check if the same issue occurs ;

If you have the same issues, please upload the following reports on http://www.sendspace.com/ then post here the download links :

"profiles.xml" and "rules.xml" from C:\Program Files\BitDefender\BitDefender 2010\Firewall

"firewall.txt" located in : C:\Program Files\Common Files\BitDefender\BitDefender Firewall

Thank you.

maxzzxam

Hello maxzzxam,

For start, let's determine what is causing this issue. Please follow the steps bellow and let us know what happens :

1. Open BitDefender, click on the Settings button then choose the Expert Mode . Select the Firewall module and temporarily disable it ; -> check if the same issue occurs ;

2. If you manage to upload without any problems, please re-enable the Firewall . Click on the Network tab and then select the Network tab in the upper menu and click on the current "Network Type", pull down the drop-down menu and select "Trusted Local", Stealth to "No" and Generic to "Yes"; -> check if the same issue occurs ;

If you have the same issues, please upload the following reports on http://www.sendspace.com/ then post here the download links :

"profiles.xml" and "rules.xml" from C:\Program Files\BitDefender\BitDefender 2010\Firewall

"firewall.txt" located in : C:\Program Files\Common Files\BitDefender\BitDefender Firewall

Thank you.

the problem is also occure

profiles.xml

http://www.sendspace.com/file/u77lyu

firewall.txt

http://www.sendspace.com/file/9f905t

Alex Stanciu

Hello maxzzxam,

What is happening when you disable the BitDefender Firewall, are you able to upload properly ?

Thank you .

maxzzxam

Hello maxzzxam,

What is happening when you disable the BitDefender Firewall, are you able to upload properly ?

Thank you .

Yes,it can upload but when i enable firewall again upload become 0. and then i can't connect to other peers any more but i can also connect to tracker. and port forward from my router become error(if i disable firewall port forward is ok.)

Alex Stanciu

Hello maxzzxam,

Please open BitDefender, click on the Settings button then choose the Expert Mode . Select the Firewall then click on the Traffic tab. Please search for any processes belonging to uTorrent , click on "+" next to it and check in order to see if it has the Action "Deny" -> if this is the case please double click on the entry and change the action to "Allow".

If the same issue occurs, please browse to the next location :C:\Program Files\BitDefender\BitDefender 2010\Firewall , look after the "rules.xml" file, upload it on http://www.sendspace.com/ , then post here the download link .

Also please follow the instructions from the email that we have sent you and reply back with the report that we need.

Thank you.