The Application Has Failed To Start

pcman
pcman
in Bitdefender 2010 products

I receive the message that this application has failed to start because its "side-by-side configuration is incorrect. Please see the application event log for more detail".

Comments

  • Unknown
    Unknown

    Hello pcman,


    In order to be able to help you with this issue please be so kind as to follow the steps bellow:


    1. Open My Computer/Computer;


    2. Browse to:


    C:\Program Files\BitDefender\BitDefender 2010


    - considering that BitDefender was installed on the default C partition;


    3. Doubleclick on the supporttool.exe file (in case you have Windows Vista or Windows 7, right click on the the supporttool.exe file and choose Run as administrator).


    4. Click on Next, wait a few minutes for the progress bar to complete and then click on Finish .


    5. Go to Sendspace and upload the report saved on your desktop;


    6. Please send me a PM with the download link.


    We are looking forward to your reply.


    Thank you.

All Time Leaders

Categories

Defenders of the month