Some Websites Not Working...

jnf_don
jnf_don
in Bitdefender 2010 products

Hi there. My brother likes to go on chat websites...www.teenchat.com specifically. He can get into the website but he cannot actually start the chat module. I was wondering how this can be solved. I've tried searching for an option to disable Bit defender internet security 2010 but cannot seem to find a option to do so. What are my options? Thanks! You can either reply back to this topic or shoot me an email at pump_shotty@hotmail.com Thanks!

Comments

  • Unknown
    Unknown

    Hello Mitesh,


    Please temporary disable the Bitdefender Update service:


    - open BitDefender;


    - go to Settings from the top right corner;


    - Switch UI to Expert Mode;


    - click Apply and then OK;


    - go to the Update module from the left part;


    - uncheck the Automatic update is enabled option;


    - choose Permanently from the drop down menu.


    Restart your computer in Safe Mode:


    - restart the computer (Windows Start button - Turn Off - Restart);


    - press the F8 key several times before Microsoft Windows begins to load; you need to press F8 until you will be displayed a text menu;


    - select SAFE MODE in the text menu and press Enter;


    - wait while Windows loads in Safe Mode; this process ends with a confirmation message; click OK to acknowledge.


    Browse to this location: C:\Program Files\BitDefender\BitDefender 2010


    search for httproxy.dll and rename it.


    Restart your computer in normal mode and check if this issue still occurs.


    Thank you.

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