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Bd 2010 Network

Options

My password that I had been using for this feature is no longer working.


How would I go about resetting it?


I am unable to disable/enable the network without it nor can I add a PC.

Comments

  • Hello L.o.D.


    I have just sent you an email with instructions on how to reset the home network password.


    Let me know if everything went ok.


    Cristi.

  • L.o.D.
    Options

    Thanks, that worked.


    Now if only I could add the second PC without it removing the first.


    As soon as I created a password & hit next, it listed this PC as it should. I then tried to add the second PC & that is when the first got removed. But when I try to re-add it, it will tell me it doesn't have BD installed or it cannot detect it, even though it already had.


    When I try to add the second again, it says it's already added when it's not listed.

  • Hello


    If you are still encountering this issue please follow the steps from this post and also this one.


    Let us know if the situation persists after following these steps.


    Thank you.