[Resolved] Unable To Connect Or Ping From/to Windows7

linxt

Hi all: First post to this forum.

I'm having problems connecting/pinging from/to a new computer using Windows 7 Home Premium.

I can't ping into the windows 7 box from my linux laptop nor from the old desktop which uses Windows XP (SP3). Neither the laptop nor the old desktop can see the windows 7 box in any way.. From the Windows 7 box I can get to the internet but not to either of the other computers. I am able to ping the linux box from Windows 7 but not the Windows XP box.

Box 1: Windows 7 Home Premium

Box 2: Windows XP (SP3)

Laptop: Linux openSUSE 11.2/11.3

Router: Linksys WRT54G w/latest firmware from Linksys

The router is configured as a dhcp server for the local connections.

BitDefender Internet Security 2010 ver 13.0.21

I've searched on this forum about this problem but only found information regarding BitDefender 2090 and the suggested setup apparently has a different GUI, at least I couldn't find those items in the 2010 version.

During the install and initial configuration of BD, I had it disable the windows firewall and defender which I later verified.

Any suggestions would be greatly appreciated.

Thanks, Tom

linxt-AT-comcast.net

linxt

Hi all: First post to this forum.

I'm having problems connecting/pinging from/to a new computer using Windows 7 Home Premium.

I can't ping into the windows 7 box from my linux laptop nor from the old desktop which uses Windows XP (SP3). Neither the laptop nor the old desktop can see the windows 7 box in any way.. From the Windows 7 box I can get to the internet but not to either of the other computers. I am able to ping the linux box from Windows 7 but not the Windows XP box.

Box 1: Windows 7 Home Premium

Box 2: Windows XP (SP3)

Laptop: Linux openSUSE 11.2/11.3

Router: Linksys WRT54G w/latest firmware from Linksys

The router is configured as a dhcp server for the local connections.

BitDefender Internet Security 2010 ver 13.0.21

I've searched on this forum about this problem but only found information regarding BitDefender 2090 and the suggested setup apparently has a different GUI, at least I couldn't find those items in the 2010 version.

During the install and initial configuration of BD, I had it disable the windows firewall and defender which I later verified.

Any suggestions would be greatly appreciated.

Thanks, Tom

linxt-AT-comcast.net

Update: 17 May 10: If BitDefender firewall is disabled, I'm able to ping to/from windows 7 box. Windows 7 firewall and defender previously disabled and still disabled. What do I need to do in BitDefender settings to allow pinging/icmp to/from this box and still have the firewall enabled?

Unknown

Hi Tom,

Further to your query try to follow the steps below and let me know if the issue still persist:

On all of your computers please open BitDefender in *Expert Mode*,

choose the *Firewall *module and perform the following changes :

1. Select the *Network *tab in the upper menu and click on the current

"*Network Type*", pull down the drop-down menu and select "*Trusted

Local*", *Stealth *to "*No*" and *Generic *to "*Yes*".

2. In the *Zones *area please click on the "*+*" sign and add the IP

address of the local device that you are trying to connect to;

3. Please go to the *Status *tab, click on the "*Advanced Settings*"

button and check the option called "*Enable Internet Connection Sharing*".

Looking forward to your answer!

Regards,

linxt

Hi Tom,

Further to your query try to follow the steps below and let me know if the issue still persist:

On all of your computers please open BitDefender in *Expert Mode*,

choose the *Firewall *module and perform the following changes :

1. Select the *Network *tab in the upper menu and click on the current

"*Network Type*", pull down the drop-down menu and select "*Trusted

Local*", *Stealth *to "*No*" and *Generic *to "*Yes*".

2. In the *Zones *area please click on the "*+*" sign and add the IP

address of the local device that you are trying to connect to;

3. Please go to the *Status *tab, click on the "*Advanced Settings*"

button and check the option called "*Enable Internet Connection Sharing*".

Looking forward to your answer!

Regards,

Thanks for your response, Danny.

Sorry for the delay, family problem.

That seems to have solved the problem.

Thanks again.

Tom

Unknown

Hi Tom,

Always a pleasure to see the issues are being resolved at first try. Best wishes and hope you solved the family problems.

Issue resolved, topic closed.

Regards,