[Resolved] Bitdefender 2010 Dial-up Upgrade Problems

icono

My problem is with the initial upgrade after installation.

I have a dial-up connection which takes hours to do the initial upgrade.

However, the connection is prone to disconnect after a few hours.

The problem is that the BitDefender upgrade does not look at the files already downloaded and append to them.

The upgrade process starts over from the beginning.

I had the same problem with the 2009 version.

So instead of hours to do the initial upgrade, it takes days of trying to download the initial upgrade.

Totally frustrating.

When I look at BitDefender Common Files Directory, I see the same files are downloaded over and over and over again.

If only BitDefender could resume a download instead of restarting the whole process, it would save days of frustration.

Is there a way around this problem?

Unknown

Hello Icono,

Considering your connection I would say you have two choices: either download the weekly update from our website using another internet connection (at the office, a friend, an e-cafe etc) following the steps below then save the weekly.exe file on a memory flash drive to move it from one computer to another.

As a second choice you can use your dial-up connection to download the weekly updates using a download manager to resume/pause the download.

Please try to manually update by following the link below and choose the respectful solution and the type of Windows (32bits; 64 bits)

BitDefender update website - manual update

When the file is saved simply run it then restart your computer and the BitDefender will be up to date.

Regards,

icono

DanyDan,

Your solution of using a download manager to download the weekly update worked great.

You saved my sanity!

Thanks,

Icono

Unknown

My pleasure Icono! Feel free to post any query you may have and I'll be glad to assist you further.

Have a nice Sunday,

Regards,

p.s. case resolved, topic closed.