Bitdefender Couldn't Update ...

signore

Hello.

I use BitDefender Total Security 2010.

And I disable Automatic Update.

But now I need update it, and click on "Update Now" button. It was checking for updates and after goes for download these. But after a few seconds, It doesn't get updates. ( Attached image ).

How can I do???

Thanks ...

unknown

Hi Signore,

First and foremost please make sure that you uninstall any other security solutions you may have installed on the computer. Then try to disable the Firewall module and let me know if the issue persist:

1. Open the BitDefender window, select Settings, then select the Expert mode

and click on Apply and then on Ok;

2. Select the Firewall module in the left part;

3. Disable the Firewall module;

4. Test to see if the issue still persist.

Looking forward to your answer!

Regards,