Critical Error
I have just installed a trial version of BitDefender internet security 2010, and after updating the files a message keeps showing on my interface saying "bitdefender security srevice has encountered a critical error", I don't know what to do.
Comments
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Hello,
In order to solve this issue please be so kind as to make sure you uninstalled any other security solution you might have on the same computer (any spyware removal, Ad Aware, Spybot or any another antivirus).
Having more then one security product installed on the same PC can degrade performance and cause system instability. Even if they are turned off, there are some active processes running in the background. We recommend you to uninstall all the other security solutions in order for BitDefender to work properly. We also recommend you to run a registry cleaner on your computer in order to improve the system performance.
If the issue still persists please follow the steps from this link in order to provide us with the reports we need for further investigation.
The reports will be sent directly to our Technical Support Team and you will receive an automatic reply shortly. Please send me a PM with the ticket ID from the Subject of the e-mail so that I may analyze the reports and send you a solution as soon as possible.
Thank you.0
