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Scan Stops When Searching For Rootkits

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Aleris
Aleris
in Bitdefender 2010 products

Hello,


I use BD Total Security 2010 and every time I run a deep system scan it stops when it reaches rootkit lookup. It no longer reacts to any action, the window simply does not respond and I have to terminate the program and thus not complete the scan. How can I fix this?


Thank you!

Comments

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Hi


    Did you notice that whether the no. of scanned items changed or not? If yes, then it is normal as Bitdefender takes some time on rootkit scan.

  • Aleris
    Aleris
    Options
    Hi


    Did you notice that whether the no. of scanned items changed or not? If yes, then it is normal as Bitdefender takes some time on rootkit scan.


    Yes, they do. The scan runs just fine until this point. I understand it takes a while, but is it normal for the window and thus the program to be completely unresponsive?


    Thank you!

  • Unknown
    Unknown
    Options

    Hello Aleris,


    Please try to run a Full System Scan and let me know if any issues occur. When the scan is complete please post the scan results in here.


    Looking forward to your answer!


    Regards,

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