Internet Security Activation Problem.

Brigham
Brigham
edited August 2010 in Bitdefender 2010 products

When I boot up the BD Icon is grayed out. I have to start the service by clicking on the Desktop Icon. I keep getting 1 issue warning and it's telling me the product has not been activated.


The problem is: I cannot fix the problem. I've an account but the username is rejected. I cannot create a new account, that too is rejected.


I am at a total loss. Been trying to resolve this problem for over 6 hours with no results.


There has to be a better way.


Can anyone help?


Thanks

Comments

  • Unknown
    Unknown

    Hi James,


    Please check your email associated with your forum account. I have sent you instructions in the ticket ID 201008081002315 on how to further investigate this matter.


    Looking forward to your answer!

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