Internet Security Activation Problem.

Brigham

When I boot up the BD Icon is grayed out. I have to start the service by clicking on the Desktop Icon. I keep getting 1 issue warning and it's telling me the product has not been activated.

The problem is: I cannot fix the problem. I've an account but the username is rejected. I cannot create a new account, that too is rejected.

I am at a total loss. Been trying to resolve this problem for over 6 hours with no results.

There has to be a better way.

Can anyone help?

Thanks

unknown

Hi James,

Please check your email associated with your forum account. I have sent you instructions in the ticket ID 201008081002315 on how to further investigate this matter.

Looking forward to your answer!