On the 12th August Bitdefender charged my credit card AU $68.73 for renewal of my subscription to your product, however I hadn't used your product for well over 12 months. You were not given my permission as I was not notified because I couldn't be notified, the email address you have on record no longer exists. I have attempted to get a response from you on more than four occasions and you have ignored me every time. I refer to my original ticket number 201009081003081 from the automated response for you to respond, I am most unhappy with Bitdefender's lack of care on this matter and having read a number of other complaints on this forum I obviously don't stand alone.
Please feel free to actually respond this time
