From: Bitdefender Customer Support

Hi Gord,


I do agree with you and I understand your frustration. I will be in the office both Tuesday and Wednesday so feel free to schedule the session when it best fits your schedule. Regarding the TV password note that it will change with each computer reboot however you can also set a predefined password. Both will work to login.


Send me the predefined password via mail along with the set date and time for the chat.


Thank you for your understanding !


Daniel M.


Tuesday 500 Pm EST ,, pass is bitdefender ,,, at least i hope that will work , TV is set to user defined only and this is what i entered so hopefully it works.


Gord