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Desktop And Icons Will Not Load On Restart

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Installed Bitdefender 2011 on machine running Windows XP pro SP3 over the weekend. When starting it up the next morning the desktop did not load. ( Waited 20 min) While trying to troubleshoot it I noticed that if I restarted it the problem existed but if I did a shutdown and reboot the desktop would occasionally load. Have checked the firewall under expert mode, but can find nothing that would cause this problem. Booted in safemode and tried a scan, - nothing amiss. Any ideas?

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  • coolcool1227
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    Hi


    Once I also faced this issue and eventually I managed to sort out to the issue by uninstalling "Indexing Service" from Add/Remove Windows components.

  • Hello,


    Do you use the English version of the software ? Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!