Trojan.agent.bgy
In doing an online scan, BD detected Trojan.agent.BGY on my computer. Unfortunately, it
couldn't disinfect or delete the trojan.
The scanned file the trojan was found in is:
C:\System Volume Information\_restore(29256A25-81ED-4648-9096-754DA7B0B4C9
\RP654\A0038026.exe
Can you suggest how I can get rid of this trojan?
Comments
-
Hello Billl
Please go to start,my computer,right click on my computer choose properties,system restore,options,check disable system restore on all stations wait till everything is greyed out and uncheck the option again and don't forget to press on apply.
Best regards
Niels0 -
Hello Billl,
Please go to start,my computer,right click on my computer choose properties,system restore,options,check disable system restore on all stations wait till everything is greyed out and uncheck the option again and don't forget to press on apply.
You have first to disable BD Realtime Protection. After you cleaned the restore points, don't forget to re-enable BD Realtime Protection.
Cris.0 -
Hello Cris
The person in this case just used the online scanner.
Best regards
Niels0
