I'm a reseller and have not had any luck with bitdefender support "hate to say it but I'm 4 cases back with no fix or help"
I can't get any computer to connect to the internet with a sprint broadband card using Sprints connection manager.
This is what I have done...
ANY OS, multiple platforms "I'm a computer store so I have many to choose from"
ANY OS XP, Vista 32 & 64, Win 7 32 & 64
Uninstalled in safe and normal mode.
Reloaded Sprint connection manager before and after clean install of BD 2011 total security.
Performed on bran new PC's
I have disabled firewall as well as real time scanning.
I have white listed ALL sprint processes with BD.
I set firewall to VPN and then set to full allow per support "I was told allow all on a broadband card was ok..... Seriously?"
If I uninstall BD internet works fine.
I am getting a connection with sprint, IP, subnet, DNS, ect... While BD is installed, it connects fine in both states BD on and off.
********* The only thing that will work ***********
Install 2010 BD total security. NOT 2011.
I have 4 cases with BD support, talked to the same guy over and over with a promise to help me. No emails back even after I sent all required files, screen shots and everything shy of a DNA sample.
Has anyone else had this issue as I have many clients that upgraded to 2011 and not can't use sprint connection manager.
I hate to say it but Usher promises tier 2 support that never happens....
