After Installing Bitdefender , Windows Update Problem


i installed bitdefender IS 2011 x64 on windows 7 x64 HP. i saw in my internet activity that something downloading in background and i saw in firewall activity svshot.exe -k netsvcs , working . under this i saw this : :HTTP

i disabled windows update but it`s still working and downloading , what i must do to disable it ? please help me


  • Hello,

    Not sure that the link is from Windows Updates. Have you confirmed the link with the Microsoft Customer Care ?

    1. Open BitDefender and switch it to Expert View;

    2. Go to Firewall module;

    3. Go to Activity tab;

    4. Check the box next to "Increase log verbosity";

    5. Try to reproduce the issue 2-3 times;

    6. Go to the location below:

    C:\Program Files\Common Files\BitDefender\BitDefender Firewall

    Send me the file "bdfirewall.txt". You will need to upload it HERE then send me via PM (Private Message) the download link along with the link to this topic for faster tracking.

    Looking forward to your answer!