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Unable To Register Bitdefender Antivirus Scanner V7.6.4 For Unices

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I have just installed BitDefender Antivirus Scanner v7.6.4 for Unices on Fedora 14 (GNU/Linux 2.6.35.12-88.fc14.x86_64).


Unfortunately, BitDefender will not allow me to set my new personal license key, in order to complete product registration. When I click on the button, Set new key, I am able to input the license key into the input field, but when I click on Set, the program does save the information. Thus, under Registration Information next to Key it says unknown.


Please help me register the product.


Thank you.

Comments

  • Fender Strat
    edited April 2011
    Options
    Correction: I meant to say that "...when I click on Set, the program does not save the information...."
  • Well ....


    Since I've gotten no product support here, I have e-mailed my registration problem to unices@bitdefender.com. If I can't get the product registered, and hence, usable, by Friday, then I'll have to abandon BitDefender and use Avast!, instead!

  • Hi Fender Strat,


    Sorry for the delay. Try to enter your key in the configuration file '/opt/BitDefender-scanner/etc/bdscan.conf' in the section 'Key= '. Let me know if this works.


    Thank you!

  • Hi Fender Strat,


    Sorry for the delay. Try to enter your key in the configuration file '/opt/BitDefender-scanner/etc/bdscan.conf' in the section 'Key= '. Let me know if this works.


    Thank you!


    It didn't work. When I went to edit the file, it already had a license key in it. I then replaced it, as you suggested, with the one that BitDefender e-mailed to me. However, under Registration Information, next to Key, it still says unknown. In the GUI, Scanner and Update are still grayed out. And, on the command line, I get this:


    BitDefender Antivirus Scanner for Unices v7.90123 Linux-amd64


    Copyright © 1996-2009 BitDefender. All rights reserved.


    This program is licensed for home or personal use only.


    Usage in an office or production environment represents


    a violation of the license terms


    Infected file action: ignore


    Suspected file action: ignore


    Error: core loading failed


  • Hellooo? Anybody home?
  • Unknown
    Options

    Hello,


    I have passed your request to my colleagues from the Unix Team. They will continue troubleshooting the issue you encounter via email.


    Kind regards,

  • Unknown
    Options

    Hello Fender Strat,


    Please apologize for delay, you have two options


    1) Allow the program stack from being executable:


    Run as root:


    chcon -t execmem_exec_t '/opt/BitDefender-scanner/bin/ultool'


    2) Disable selinux entirely or set it to permissive:


    Edit the file /etc/selinux/config and put "disabled" or "permissive" at SELINUX section


    Thank you

  • Unknown
    Options

    Hello Fender Strat,


    Please let us know if the issue is resolved after following the steps above.


    Looking forward to your answer!


    Regards,

  • yubi007
    edited July 2012
    Options

    i think you should input the activation code on bdscan.conf , bdscan.conf.dist , and bdscan.conf.save


    screenkyk.png


    and voila


    screenncn.png


    selamat mencoba semoga berhasil

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Thank you for the clarification.


    Since this is an old topic, I will close it now.


    Take care.

This discussion has been closed.