Pc Crashes

There is a game I like to play called ShotOnline, it's an online golf game. I had been running bitdefender in trial mode for a while with no problems. About a month after my trial ran out, I bought the full version. Once I did, the PC started rebooting every time I tried to launch the game. If I uninstall BitDefender, I can run the game just fine.


The fact that it ran fine for a long time and then stopped working once I bought it is very frustrating. I've traded emails with their tech support for about a week or more, but everytime they want to try something new I have to reinstall BitDefender just to do so, and then uninstall it and reinstall some other form of free virus protection. I'm about to just give up on BitDefender, cut my losses and use something else.


It's got to be some kind of conflict, possibly a driver. I commend them on the support, even though it's a huge pain in the a$$. <img class=" /> Has anybody else seen anything like this?

Comments

  • Hello,


    Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Next please go to:


    C:\Windows\Minidump


    and put all files listed in the folder in an archive using WinRAR or WinZIP. If the archive is too big, upload it on a file sharing server of your choice (such as http://www.sendspace.com or http://www.mediafire.com) and send me the download link.


    Looking forward to your answer!


    Regards,