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Impossible To Set Advanced Settings In Antivirus Tab

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Hi,


1. when open the advanced settings tab and go to AVC, I check "Active Virus Control is enabled" and set its level to 'critical'


I click OK and close the tab.


When I come back I see the level is set to high.


How can this happen? What's the remedy?


2. when I open the advanced settings tab and go to IDS, I see 'Intrusion detection system is disabled', I chech to enable it and set the level to 'critical', I click OK and close.


When I come back I see " Intrusion system is disabled" and set to permissive !


How can this happen? What's the remedy?


Can anyone help?


Thanks a lot,


Richard

Comments

  • Unknown
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    Hi Richard,


    Welcome on our Forums ! Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!