Computer Slow-down After I Bought Bd2011

Dalqwist

Hello there BitDefender team.

I bought BitDefender Internet Security 2011 about 3 months ago. I loved it for about 1-2 weeks, then suddenly my computer began to slow down. And when I say slow down, I really mean it.. I bought my computer 5 months ago for about $1900 (X-one model, Win 7 64 bit).

When I play computer games like World of Warcraft, or just surfing on the internet, my computer suddenly stops working. The sound on "Skype" still works when I'm in a call, but everything else freezes. Then it goes about 1-3 minutes and it works again. This happens about 5 times a day, sometimes more - sometimes less.

My CPU Useage is about 8-12% all the time. I've done the Windows Repair tool thingy to repair my hardware (It didn't find any damages or deleted files) and it took about 6 hours to do the scan in BIOS.

Please BD-team, if you know about this please help me out, as it ruins my computer slowly, and I really liked this program.

regards,

Dalqwist.

Unknown

Hi Dalqwist and welcome on our Forums!

Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.

Looking forward to your answer!