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Problem: Won't Let Me Full Nor Quick Scan! Help
Hello,
I'm trying to scan my computer but suddenly the bidefender, that I've never have had any problems with, says whenever I press Full scan or Quick scan:
"The Interner security setting prevented one or more files from being opened.
C:\Program Files\BitDefender\BitDefender 2011\odscanui.exe "
What can I do??? HELP!!!
Comments
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Hello,
Please post a screenshot of the error message you receive. Also generate a support tool log as explained below:
[How to create a screen shot]
On Windows, press the Print Screen or Prnt Scrn key on your keyboard, found at the upper right of the keyboard. This key will capture the entire screen. Open up your paint program -click on "Start-> All Programs-> Accessories-> Paint". In the paint program, select File/New, then Edit/Paste. Then save the file and upload it HERE or HERE
[how to create SupportTool log file]
Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.
Looking forward to your answer!0
