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Windows 7 And Bitdefender

edited June 2011 in Firewall

Firstly, let me say for the last two months or so, product has been working great

As of yesterday, I updated BitDefender (as in regular updates) and also updated normal Windows updates ,after the update was complete I have a huge issue.

I am now being flagged by Windows that I need to turn on BitDefender Anti-Virus (which I have done and its reporting its on within BitDefender) and also I m being prompted to turn on BitDefender firewall, which I have done and BitDefender seems to be monitoring traffic.

Also, everytime I reboot (which I have done several times trying to resolve this issue) BitDefender A/V sets the default setting back to custom, when it should be default, the custom setting (which I have never set-up) indicates that the software is not to monitor traffic and other settings which concern me greatly.

Can someone please direct me in the direction to resolve this issue


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  • Right, looked though the forum to see if any other similar issue

    Came across this

    Added patch

    That screwed things up rightly


  • Ticket submitted and this thread and yet no reply.

    Shocking service ..... Abysmal

    This is not a trivial issue, your software I paid for is not working.

    Please can someone address this issue

  • Unknown

    Hello John,

    I noticed that you had an open ticket with us on the same issue. Since you did not reply to it, I took ownership and sent you instructions via email on how to continue troubleshooting.

    Ticket ID: 201106251003955.

    Please send me the requested log file and, as soon as the analysis will be complete, you will have my answer via email.

    Looking forward to your answer!