Vsserve.exe Slowing Laptop After A Quick Scan

richardst

hi as usual, I am a new poster that only get in here to complain .... so first things, I am very happy with bitdefender and I think it is a very good software. There, now am not just complaining

i have read the other Vsserve.exe posts and decided to start a new one as in my case, the problem seem to be specific.

I have a laptop DELL inspiron 9400, with XP and bitdefender 2011. I have had no problems with the software for months. In the last couple of weeks I have notices that my pc slows horribly due to Vsserve.exe taking down close to 50% of my CPU. However this only happens after my PC has done a scan. I have noticed this after one full scan and the last 2 quick scans . I cannot do anything about it other than restart my machine. As I cannot close the Vsserve.exe file or bitdefender itself, it does not allows me to do so.

After a restart, the problem goes away until the next quick scan...

Restarting my machine after every quick scan is easy but cumbersom, do you guys think I need to repair the installation? Is this an issue you are familiar with and has a quick fix?

Thanks and regards,

Richard.

unknown

Hello,

Yes, please repair BitDefender and let me know if the issue still persist. Do you have Windows XP installed including Service Pack 3?

What BitDefender specific product you use: Antivirus, Internet Security or Total Security ? Do you use a 32-bits or 64-bits PC ? Proceed with the repair and then, if the issue still persist, Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.

Looking forward to your answer!