Lost Home Network Password
Recently my computer died and i bought a new one but i lost my home network password. Can someone send me instructions to my email to fix this.
Comments
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My acc in BAV 2010 is expired. So I have set up new 2011 BTS. I wanna try this product before I buy one. I really delights it. But I have the same problem here. I can't change some setting because I don't know the Product password.
So can you tell how to know or reset the password? Must I buy it to know?
Thanks and best regards!0 -
Hello Paper4wings,
In order to reset the password for the BitDefender Home Management module please save and then run the tool below
http://www.bitdefender.com/files/Knowledge...ord_removal.exe
NOTE: the tool *must* be used in Windows Safe Mode.
[how to start Windows in Safe Mode]
If Windows is the only operating system installed on your computer, start into Windows Safe Mode with these instructions:
* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Please let us know if you require further assistance.
Regards,0