Lost Home Network Password

Recently my computer died and i bought a new one but i lost my home network password. Can someone send me instructions to my email to fix this.

Comments

  • My acc in BAV 2010 is expired. So I have set up new 2011 BTS. I wanna try this product before I buy one. I really delights it. But I have the same problem here. I can't change some setting because I don't know the Product password.


    So can you tell how to know or reset the password? Must I buy it to know?


    Thanks and best regards!

  • Unknown
    edited July 2011

    Hello Paper4wings,


    In order to reset the password for the BitDefender Home Management module please save and then run the tool below


    http://www.bitdefender.com/files/Knowledge...ord_removal.exe


    NOTE: the tool *must* be used in Windows Safe Mode.


    [how to start Windows in Safe Mode]


    If Windows is the only operating system installed on your computer, start into Windows Safe Mode with these instructions:


    * If the computer is running, shut down Windows, and then turn off the power


    * Wait 30 seconds, and then turn the computer on.


    * Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.


    * Ensure that the Safe mode option is selected.


    * Press Enter. The computer then begins to start in Safe mode.


    * When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.


    Please let us know if you require further assistance.


    Regards,