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Win7 64bit Ipod Synch Bsod
I recently purchased the 2011 Total Security product and installed it on my win7 64bit machine -- since then I have not been able to synch my ipod to my PC. Within a few seconds of plugging it in I get a blue screen. The synch was working previously with out a problem. I noticed another user in this forum was having the same issue with a Vista OS but I didn't see any resolution in te thead. I'm wondering if support has any info or is aware of the issue. Any help would be greatly appreciated.
Comments
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Hello,
Please provide me with the following information so I can pinpoint the cause and find a fix.
- a support tool log file generated as explained below;
- the content of the folder: C:\Windows\Minidumps - you can upload the file(s) HERE or HERE then either post the download links here or send me a PM with the links including the link to this topic for faster tracking.
Looking forward to your answer!
Regards,0
