Problem With System Restore ! & 5 Thing Other

mohammadyahya

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hi

after download this version hardly with slow connection and with a very bad installation and very hard activate !

1. i cant restore my pc (system restore disabled )

2. now i cant download with idm

3. auto scan & update disable automatically !

4. auto pilot don't work

5. safe go doesn't work !

6. download without idm work with delay

Unknown

Hello,

What BitDefender product you installed ? Have you used 2011 or another version before installing 2012 ? What Windows are you using ? Do you have the Paranoid Mode enabled for Firewall within BitDefender ?

Regards,

mohammadyahya

Hello,

What BitDefender product you installed ? Have you used 2011 or another version before installing 2012 ? What Windows are you using ? Do you have the Paranoid Mode enabled for Firewall within BitDefender ?

Regards,

internet 2012 edition

win7X64

yes i enabled it

Unknown

Hello,

You are reporting issues that are already escalated for resolution.

1. i cant restore my pc (system restore disabled );

- why do you believe this is related to BitDefender ?

- what exactly is happening for you not to be able to use the system restore?

2. now i cant download with idm;

- you can't download at all or you download with a single connection ?

- any error message when trying to download?

3. auto scan & update disable automatically !

- this is happening when you enable Firewall "Paranoid Mode" and it's a known issue about to be resolved in the next days to come;

4. auto pilot don't work;

- you can't enable it because you have the Paranoid mode set to ON and since the Auto Pilot is the opposite of the Paranoid mode, you can't have both enabled in the same time.

5. safe go doesn't work !;

- more details ? I can't help you if you provide such poor details about the issues you encounter.

6. download without idm work with delay;

- define delay;

- what browser are you using;

- the download issue occurs on all browsers?;

Also please provide me with the following information:

- have you used a previous Bitdefender product before installing 2012?;

- if yes, how you made the upgrade to the latest version;

- any other security solutions installed on the same PC?;

Last but not least please read our forum rules to learn how to correctly post a support request. Future requests posts in this manner will not be taken into consideration. You can find the forum rules at the link below:

http://forum.bitdefender.com/index.php?act...f=190&id=18

Regards,

mohammadyahya

Hello,

You are reporting issues that are already escalated for resolution.

- why do you believe this is related to BitDefender ?

- what exactly is happening for you not to be able to use the system restore?

- you can't download at all or you download with a single connection ?

- any error message when trying to download?

- this is happening when you enable Firewall "Paranoid Mode" and it's a known issue about to be resolved in the next days to come;

- you can't enable it because you have the Paranoid mode set to ON and since the Auto Pilot is the opposite of the Paranoid mode, you can't have both enabled in the same time.

- more details ? I can't help you if you provide such poor details about the issues you encounter.

- define delay;

- what browser are you using;

- the download issue occurs on all browsers?;

Also please provide me with the following information:

- have you used a previous Bitdefender product before installing 2012?;

- if yes, how you made the upgrade to the latest version;

- any other security solutions installed on the same PC?;

Last but not least please read our forum rules to learn how to correctly post a support request. Future requests posts in this manner will not be taken into consideration. You can find the forum rules at the link below:

http://forum.bitdefender.com/index.php?act...f=190&id=18

Regards,

thank u for ur late help i just removed my bitderfender internet security 2012 (with 6 month ) and install comodo internet security with best services

bye bye bad bitdefender 2012

Unknown

Hello,

We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.

Thank you for taking the time and please do not hesitate to contact us if you need further details from us.

Topic closed.

Best regards,