Bitdefender Internet Security V2012 Brought My Pc To A Grinding Halt

lostinpok

I downloaded BitDefender Internet Security v2012 when my Trend Micro subscription ran out, after doing some researching and finding that it was rated pretty well among the top several antivirus apps for features, usability, and so on. What a mistake. After downloading and installing, I noticed that internet pages were downloading incredibly slow, taking upwards of a minute when before they were ten to fifteen seconds (I was running it on a relatively old XP machine). I hated the interface, which was not at all intuitive, and some things you had to do online rather after creating a login, rather that in the control panel itself. I finally got so frustrated with the degraded speed of my computer that I uninstalled it altogether. What a relief to be able to use my PC again! I requested a refund from the company, and they wanted to send me more of their software to install to diagnose the issue. No thanks. I'll pass.

nikki605

So, you don't want to try & diagnose the problem?

Regards,

Unknown

Hello,

With all due respect but if you don't want to further investigate why you started a new topic in the first place? All refund requests are escalated to the Sales department and handled a lot faster via email. At a first look, I would believe that you haven't completely uninstalled Trend Micro and that may be the cause of the issues you encounter.

You also mentioned and I quote:

I was running it on a relatively old XP machine

- do you have Service Pack 3 installed?;

- how much RAM do you have?;

- what processor are you using?;

If you do not wish to go with the refund and wish to start an analysis please let me know.

Kind regards,