Garbled Text Not Solved (traditional Chinese)

I upgraded my Bitdefender Total Security from the 2010 to the 2012 version recently, and the text turned garbled on some websites after installation.

Actually, I've re-installed my Windows 7 system due to system crash after the first installation of BD2012.

This means the system is clean now and the chance of compatibility problem is low.

There are similar topics in this forum indicating that garbled texts were noted on some Japanese websites, and they said this issue was solved in recent updates. But it seems not working for me.

I'm using Windows 7 32bit, traditional Chinese (Taiwan) version. Ironically, I could read the simplified Chinese (they use in China) version of the same website.

Please solve this problem for me, and I hope you can extend my subscription or give me the refund...I have to buy another antivirus software now!

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Comments

lmtseng

Does any technical support team notice this?

Or should I post this issue to amazon.com or other websites and you'll respond?

abbie

Hi Have you contacted to bit defender technical support team ?if not please write a mail to them and wait for response.

rootkit

Hello

Please tell me what build do you have installed?

http://forum.bitdefender.com/index.php?showtopic=28647

Thank you.

lmtseng

15.0.34.1437

Thank you for trying to solve this problem.

lmtseng

Another week has passed by...still no idea?

15.0.34.1437

Thank you for trying to solve this problem.

lmtseng

2 months now. I give up.

I REQUEST A REFUND.

Another week has passed by...still no idea?

rootkit

A product update was released. Your build should be 15.0.36.1530(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?showtopic=28172

Let me know if the situation is solved. Have a nice day.