A Lot Of Bsods, Unsure About Cause

jonathanlsamuels
jonathanlsamuels
in General

Hi,


I don't want to create a new topic but on the recommendation of BitDefender support, I was told it was the right thing to do. I'm not sure what's causing my relatively new Dell XPS laptop to have BSODs on a daily (or more!) basis, but there are times avc3.sys is referenced but I'm not sure BitDefender would be the cause. In any case, I've made the following information available.


BitDefender Support Tool Log: http://www.sendspace.com/file/uz5b73


BSOD crash dumps: http://www.sendspace.com/file/pdzyky


AutoRuns log: http://www.sendspace.com/file/p02rhh


I greatly appreciate the help, and I thank you all in advance.


Jon

Comments

  • rootkit
    rootkit ✭✭✭

    Hi


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID: 201112021001657


    I've sent you further instructions via email.


    Thank you.

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