Customer Service
Hey there George, you appear to have locked my topic, so here is my response
> me: does it count if mine was auto-renewed?
> Alina: Please give me a few moments to check this information.
> Alina: Yesl, this offer is valid and for license keys that are
> renewed.
> me: great, thanks for the info
So despite paying full rate on the auto-renewal that you can't cancel from the BD control panel (neat trick), I'm not entitled to the promo? So I'll recommend to my friend who has just start his new business that he uses something else and I won't be renewing anymore, and I certainly won't be including BD in my next works tender. Good work BD.
For anyone else having auto-renew problems, you need to remove it on the Avantgate site, PM me if you need help in doing this as you are better off manually renewing it seems, at least then you can review your options.
Comments
-
Hello ex_db_user,
I am sorry for closing the previous topic. Please let me know if I can of further assistance.
Thanks!
George0 -
Hello ex_db_user,
I am sorry for closing the previous topic. Please let me know if I can of further assistance.
Thanks!
George
Hi where is George's previous topic,can you give a link here if it has opened0
