Purchase Online Is An Experience Of Tragedy
I have liked your Antivirus 2008 application I did purchase it online. Correction - I dont know if I have purchased it. I have supplied all the details, I have been transferred to PayPal, entered PayPal, confirmed and ... nothing! No confirmation of any kind !
Hello? What is the status of my order? Three hours passed already - we are at the 21 century you know- the Internet communications century. I restrain myself from repeat of the process, as I may duplicate the order.
That lousy Element 5 or ###### Digital River of yours is pathetic. I start to feel sorry for buying Antivirus from your company at all. 
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I have liked your Antivirus 2008 application I did purchase it online. Correction - I dont know if I have purchased it. I have supplied all the details, I have been transferred to PayPal, entered PayPal, confirmed and ... nothing! No confirmation of any kind !
Hello? What is the status of my order? Three hours passed already - we are at the 21 century you know- the Internet communications century. I restrain myself from repeat of the process, as I may duplicate the order.
That lousy Element 5 or ###### Digital River of yours is pathetic. I start to feel sorry for buying Antivirus from your company at all." />
I don't know if this post accelerated the answer from Element5, but this is their answer:
>> Dear Customer,
Thank you for your inquiry regarding product delivery.
Orders placed through element 5 will be shipped as soon as we have received
your payment. You will receive an e-mail notification when we receive your
payment.
It usually takes 4 or more business days to credit bank transfers within
Germany to our account.. Bank transfers from outside of Germany can take
between 5 and 15 business days. This also applies to online bank transfers.
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It seems I have to wait 15 business days ?!? Baah.
You guys have one of the best Antivirus software, but your management is a pure IDIOCY0 -
If you have also used the email you have provided for the forums also for the order, I am going to check to see the status of your order.
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