Bdts 2012 Wont Install

okcattleman
okcattleman
in Installation

Purchased BDTS 2012 from (gulp) offers.com. Hey, it was a great deal. Having trouble installing on my machine. Running vista with the latest service pack. I get the following error:


"Some installation files are corrupt. Please download a fresh copy and retry the installation".


I have run the uninstaller, but that doesn't seem to help. Tried downloading a fresh copy and it just immediately goes to this same error.


Any thoughts?


Thanks.

Comments

  • okcattleman
    okcattleman

    OK, although I am still having trouble, I went through the registration process as it was popping up. Of course, it will not allow me to complete registration, but it is saying something about the wslib.dll file is missing. I am currently downloading the product on a different machine, so it must be this machine. any help on what i should do next?


    Thanks.

  • okcattleman
    okcattleman

    here is the error:


    extracting files to c:blah, blah, blah


    crc failed in wslib.dll


    unexpected end of archive

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Welcome to our forums.


    Please follow the steps from below:


    1. Use our uninstall tool in order to uninstall/delete any previous BitDefender related files:


    http://www.bitdefender.com/uninstall


    Reboot your machine.


    2. Reinstall Microsoft Visual C++ Redistributable 2010


    http://forum.bitdefender.com/index.php?showtopic=30059


    Reboot your machine.


    3. Use the offline kit to install our product on that machine.


    http://forum.bitdefender.com/index.php?showtopic=27870


    Should you need any further assistance, please do not hesitate to contact us.


    Take care. Happy Holidays!

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