Super Slow Full System Scan

praxxl9
praxxl9
in General

I initiated a full system scan.


After 11 hours it was not finished and had scanned 150,000 files. Usually it was scanning at about 1 file per second.


This seems unreasonably slow.


Please help.

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • grn
    grn
    I initiated a full system scan.


    After 11 hours it was not finished and had scanned 150,000 files. Usually it was scanning at about 1 file per second.


    This seems unreasonably slow.


    Please help.


    I've never had my Bitdefender complete a scan since I installed it - I have even set up a custom scan restricting the files scanned but after 12 hours it still hadn't finished. My previous security S/W completed a full system scan in around 2 hours 30 minutes. I also get regular virus database update failures. I've decided to cut my losses and go back to my previous vendor.

  • rootkit
    rootkit ✭✭✭

    Hello


    Could you please provide me some logs?


    You have all the details here:


    http://forum.bitdefender.com/index.php?showtopic=29927


    Thank you.

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