Ie8 Freezes

Hoof Hearted

WinXP + IE8

Since I installed BitDefender a month ago I am getting IE freezing. It can happen anytime, but in particular when I boot my pc, I get about 3 minutes of normal operation then it always freezes for 10 minutes. I've reset IE and disabled all add-ons. What else can I do?

LordNakhlan

WinXP + IE8

Since I installed BitDefender a month ago I am getting IE freezing. It can happen anytime, but in particular when I boot my pc, I get about 3 minutes of normal operation then it always freezes for 10 minutes. I've reset IE and disabled all add-ons. What else can I do?

Have you tried disabling Bitdefender's firewall to see if the issue persists? Furthermore, do you have alternate browsers such as Google Chrome or Mozilla Firefox that you can try to see if the issue crops up on those also? Next, you can try to do a repair of IE8 via Add/Remove Programs. Also, have you made sure you are completely up-to-date on all Windows and Bitdefender updates?

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

Hoof Hearted

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

I've been trying to generate the log file. Maybe it will succeed eventually, but right now its been stuck for a couple of hours on the section where it's "Getting the Event Logs..."

rootkit

Hi

Could you please try one more time. If not, please run it in Safe Mode.

Thank you.