Incompliant Citrix Endpoint Security Analysis

dirk2012

Dear all,

I have a problem to login remotely to a Citrix farm. The CAG is configured to execute the Citrix endpoint analysis plugin on my machine to determine that a firewall, antivirus solution, and a anti spyware solution is installed and up-to-date.

UNfortunately it fails.

I have Windows 7 and Bitdefender Internet Suite 2012 installed. The Windows defender service is disabled and I cannot enable it. If I would like to start the service then after a second it is still disabled. I installed Spybot Search&Destroy, but this does not help.

I assume that it comes from the missing anti spyware solution. But I don't know why Spybot is not accepted.

Does anybody experienced the same and has a solution.

Many thanks and with best regards

Dirk

P.S.: I upgraded three weeks before to Windows 7 and Bitdefender.

rootkit

Hi and welcome to the forums

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.