Not Allowing A Prior Installed Utility Software

vanajaunni

I installed a bitdefender AV 2012 full. immdtly after that a utility software stopped working. That is required to coonect to a server with username and password. When I try to login.. after some time a msg is returned as " Server not responding <IP addr of the Server>.

After too many stunts by me and the tech team of the said Software, it did'nt worked. Ultimately I uninstalled BD 2012 and checked..It worked.

Later after a chat session with BD tech team, I installed a 64 bit version of BD..But to my surprise ,that too did'nt worked.. I don't Know what next..!!

rootkit

Hello

Welcome to the forums.

Could you please provide your ticket ID from the chat session and the name of that software so I can run some tests?

Thank you.