Jungledisk And Antivirus Plus 2012

ferdoirich

Hello, I have recently converted my antivirus from security essentials to BitDefender. Since converting, 2 things have started acting up with JungleDisk Personal Desktop addition: it no longer reads to its log files, and I can no longer update the configuration. I have tried turning on exceptions and adding all the JungleDisk directories to the excluded folders list. I have also added the configuration xml file to the exclusions as well. JungleDisk runs with 2 components: the JungleDiskDesktopMonitor.exe which controls access to the log files and changing the configuration, and a JungleDiskService.

I have a workaround for editing the configuration which is to boot windows into safe mode and exit the configuration xml in NotePad. Can someone suggest how I can resolve whatever is blocking JungleDisks access to it's log and config files?

Many thanks!

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.