Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender 2012 Instalation Problem

Options
nE0n1nja
nE0n1nja
in Installation

Hello,


Please I need help fast. I was using BitDefender 2011, but decided to upgrade to BitDefender 2012. I downloaded the installer, and I ran it. It detected the previous version of BitDefender and told me to uninstall it first. I did that and restarted my PC. After restart, the new setup started, the license key and my email were already filled in, so I clicked next to begin the installation. But then it starts the first step "Scan system files for viruses" and it stays on 0% forever, the little circle is rotating but nothing happens.


Please how can I solve this and install BitDefender, right now I don't have any anivirus on this PC and I'm very vulnerable! :(


I also provide a screenshot:

post-103304-1334244587_thumb.png

Comments

  • nE0n1nja
    nE0n1nja
    Options

    Nevermind I restarted and started again and it works!

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums.


    Those are great news. Let me know if you have other questions related to our products.


    Take care.

All Time Leaders

Categories

Defenders of the month